Last Updated: 25^th March 2026

1. Introduction

Intel Assets Ltd., trading as Intel Estates & Property Services (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us as a landlord, tenant, or applicant.

We are registered with the Information Commissioner’s Office (ICO) under registration number: [Insert ICO Registration Number].

2. The Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, date of birth, gender, and copies of ID (passports/driving licenses) for Right to Rent checks.
• Contact Data: Email address, telephone numbers, and postal addresses.
• Financial Data: Bank account details, salary information, and credit history (for referencing).
• Property Data: Details about properties you own or rent, including utility account numbers and council tax details.
• Technical Data: IP address, browser type, and usage data via cookies when you browse our site.

3. How We Use Your Data (Lawful Basis)

Under the UK GDPR, we must have a “lawful basis” for using your data. We typically rely on:

• Contractual Necessity: To manage your tenancy or management agreement.
• Legal Obligation: To perform Right to Rent checks, Anti-Money Laundering (AML) checks, and tax reporting.
• Legitimate Interests: To respond to your enquiries, market our services (where permitted), and improve our website.
• Consent: For specific marketing activities (which you can withdraw at any time).

4. Who We Share Your Data With

To provide our services, we may share your data with:

• Referencing Agencies: To verify your suitability as a tenant.
• Landlords/Tenants: Necessary details to facilitate the tenancy.
• Contractors: Maintenance companies for property repairs.
• Deposit Protection Schemes (e.g., DPS, TDS): To secure tenancy deposits.
• Utility Companies & Local Authorities: To manage billing transitions.
• Software Providers: Cloud-based CRM or property management systems (e.g., Reapit, Goodlord, Arthur).

5. International Transfers

We generally store data within the UK. If any of our service providers transfer data outside the UK/EEA, we ensure they have “adequacy” status or use Standard Contractual Clauses (SCCs) to keep your data safe.

6. Data Retention

We only keep your data for as long as necessary.

• Tenancy Records: Usually kept for 6 years after the tenancy ends (for tax and legal claims).
• Right to Rent Checks: Kept for at least 1 year after the tenancy ends, per Home Office requirements.
• Enquiries: If no tenancy or contract is formed, we typically delete this after [e.g., 12 months].

7. Your Rights

Under UK law, you have the right to:

• Access the personal data we hold about you.
• Rectify any inaccurate information.
• Erase your data (the “right to be forgotten”), subject to legal retention requirements.
• Object to or restrict certain processing.
• Data Portability to move your data to another provider.

8. How to Complain

If you have concerns, please contact our Data Protection Officer at admin@intelassets.co.uk.

If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.